Terms & Conditions

The seller is “Joanna Lyle” with registered office in via Marsala 11 – 20121 Milano – ITALY- VAT IT 09767880967.

Your order would be processed worldwide.
The product you order may be slightly different from the picture in the website. This is due to different placement of some fabric, (the ones with big patterns in particular).
Orders can only be paid through Credit card or Paypal. All prices are in EURO and include VAT (22%). The invoicing is not automatic as the online shop is intended for private costumers, so if you need an invoice please add your full company info with vat number, or by email immediately after purchasing or within the same day. Joanna Lyle reserves the right to amend prices on the site at any time. Shipping charges are not included in the price. The shipping and delivery charge varies by weight and destination, therefore, it will be displayed on the checkout page depending on the delivery address. Joanna Lyle will only ship to addresses which match the billing address of the buyer. The buyer is solely responsible for the data provided, including the telephone number of the recipient for delivery.

When ordering goods from Joanna Lyle for overseas deliveries you may be subject to import duties and/or taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance are considered outside of our control and Joanna Lyle cannot predict the value of what these charges may be. For further information on custom and excise policies in your country, please contact your local customs office.

When ordering from Joanna Lyle you are considered the importer and are therefore responsible to comply with all laws and regulations of the country into which you are receiving the goods.

Joanna Lyle does not guarantee any delivery times, however, can provide the following estimates:

    • 5-15 business days depending on destination for shipping out of Italy
    • 5-10 business days for shipping in Italy (excluding the islands)

If for any reason shipping is delayed more than the estimate delivery times, you will be notified via email.

You can return any order within 14 days after receipt of the goods. Products must be returned unused and with original packaging. We refund the full value of the goods but do not pay any return postal fees.
Joanna Lyle guarantees products against manufacturing defects and reserves the right to determine if returned products are the result of defective manufacturing or damage caused through use.
Joanna Lyle will not be held responsible for any delay or failure to comply with our contractual obligations  described in these terms and conditions, if the delay or failure of delivery has arisen from circumstances or causes beyond our reasonable control. These Terms and Conditions may be updated at any time.
For questions or comments please email at customer@joannalyle.com